How does BBB help to build trust?

The BBB gives higher ratings to companies that pay them and lower ratings to businesses that don't pay them. They can be bought and your legitimate complaint, like many others, is slipped under the rug. The BBB is the 737 Max of trust.

How does BBB Scam Tracker work?

BBB Scam Tracker is an online tool that enables consumers and businesses to report scams in an effort to prevent others from falling prey to similar cons. The easy-to-use tool collects and presents scam data in a searchable online “heat map,” showing users the number and types of scams and hoaxes reported in their communities.

What kind of support does BBB provide for small businesses?

The BBB helps consumers settle disputes related to sales, contracts, customer service, warranties, billings, and refunds every year. It accepts complaints even if the company that's harmed you doesn't belong to the Better Business Bureau.